USEH International is offering these online programs in partnership with American Hospitality Academy. Our Online Business Certificate Programs are designed to provide the essential skills needed to succeed in today's global workplace. USEH's industry focused seminars and activities emphasize the development of both personal and professional leadership traits that are necessary in the 21st century workplace.
CAREER ESSENTIALS AND SERVICE
Identifies basic work ethics and principles that are essential in providing outstanding service to customers. A strong emphasis is put on the importance of personal leadership development as you can not begin to lead others until you can first lead yourself.
BUSINESS COMMUNICATION: VERBAL AND NON-VERBAL
Covers the various areas of communication currently used in conducting business effectively. An overview of the channels of communication and elements of communication - both verbal and non- verbal.
SUPERVISION IN THE WORKPLACE
Builds effective supervisory skills that are essential to maintaining a positive environment at work. Great supervisors need 'hard' skills to improve systems and 'soft' skills' to effectively coach and improve people, in order to maintain and lead a winning team.
MANAGING DIVERSITY IN A MULTICULTURAL WORKPLACE
Develop an understanding of culture with key management skills, allowing a manager or a prospective manager to realize a range of core skills, guided by management principles that can be effectively applied in different situations.